Texas Department of Public Safety
Internal Knowledge Resource Guide
Texas Department of Public Safety protects and serves Texas and proactively protects the citizens of Texas in an ever-changing threat environment while always remaining faithful to the U.S. and State Constitution.
We created a customized online knowledge base featuring policy and procedures for the employees of the Driver License Division. This effort helped to improve work task efficiency. It also allowed the agency to reflect inward on business practices, work to streamline processes, and eliminate redundancies.